buby88 Terms and Conditions
Please read all terms and conditions carefully before using this platform. This document forms a legal agreement between you and buby88.
General Description and Eligibility
buby88 is an online casino and betting platform providing services to users based in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between you ("User" or "Member") and buby88 ("Platform", "we", or "Company").
By accessing the buby88 website, registering, or using any of its services, you are automatically considered to have read, understood, and accepted these Terms in full. If you do not agree with any part of these Terms, please do not use the platform.
1.1 Eligibility Requirements
- You must be at least 21 years of age.
- You must be located in Bangladesh.
- You must have an active and valid banking or mobile financial service account.
- There must be no court order or restriction in place against you.
- Opening a new account is prohibited if your previous account has been suspended or closed.
1.2 Changes to Terms
buby88 reserves the right to change, amend, or update these Terms at any time without prior notice. Updated Terms take effect as soon as they are published. Continuing to use the platform means you have accepted the new Terms. The latest Terms will always be available on this page.
Account Registration and Management
Membership at buby88 is completely free. However, you must provide accurate, complete, and up-to-date information at the time of registration. Providing false or misleading information may result in account suspension or cancellation.
2.1 Single Account Policy
Only one account is permitted per person, household, device, IP address, or payment method. Any attempt to open multiple accounts will result in all accounts being immediately closed and the deposited balance may be forfeited.
2.2 Account Security
- Keep your password and login details completely confidential.
- Do not share your account details with any third party.
- If you notice any suspicious activity on your account, notify our support team immediately.
- buby88 will not be held responsible for any loss resulting from third-party access.
2.3 Identity Verification (KYC)
buby88 reserves the right to verify your identity for withdrawals above certain amounts or for security reasons. A copy of your national ID card, passport, or driving licence may be requested. Withdrawals may be placed on hold until verification is complete.
Deposits, Withdrawals and Payment Policy
buby88 processes transactions through Bangladesh's most popular mobile financial services. All payments are processed via SSL encryption and secure gateways.
3.1 Accepted Payment Methods
We accept deposits and withdrawals through the following methods:
- bKash — Personal or merchant account
- Nagad — Personal or merchant account
- Rocket — Dutch-Bangla Bank mobile service
- Upay — UCB digital wallet
3.2 Deposit Limits
- Minimum deposit amount: ৳500 (per method)
- The maximum deposit limit is at the platform's discretion and is subject to change.
- Deposited funds must come from a payment account registered in the user's own name.
3.3 Withdrawal Policy
- Minimum withdrawal amount: ৳800
- Typical withdrawal processing time: 10 to 45 minutes
- Withdrawal funds will be returned via the same payment method used for the deposit.
- Withdrawals may be delayed in cases of suspicious activity or incomplete KYC.
- Withdrawals may be cancelled entirely if fraudulent activity is proven.
3.4 Transaction Responsibility
The user is responsible for the accuracy of all transactions. buby88 is not responsible for funds sent to an incorrect account number. If a delay occurs due to a technical fault with the payment gateway, buby88 will work to resolve it as quickly as possible.
Bonus and Promotion Terms
Various types of bonuses and promotions are available at buby88. All bonuses are subject to specific conditions and it is important to read the relevant terms before using them.
4.1 Welcome Bonus
- 200% bonus on first deposit, up to ৳20,000.
- Example: deposit ৳1,000 and receive a ৳2,000 bonus — total balance ৳3,000.
- Example: deposit ৳22,000 and receive the maximum ৳20,000 bonus — total balance ৳42,000.
- Wagering requirement: 15 times the bonus amount.
- The welcome bonus applies once per user only.
4.2 General Bonus Rules
- If bonuses are claimed using multiple accounts, all bonuses will be cancelled.
- Bonuses are for use on the platform only — they cannot be withdrawn as cash directly.
- Winnings from a bonus cannot be withdrawn until the wagering requirement has been met.
- buby88 reserves the right to cancel a bonus if misuse is suspected.
- Promotional offers have a set expiry — bonuses are automatically cancelled once they expire.
4.3 VIP Program
buby88's VIP program has four tiers. Each tier comes with a weekly cashback benefit:
- Bronze: up to 0.2% weekly cashback
- Silver: up to 0.4% weekly cashback
- Gold: up to 0.6% weekly cashback
- Platinum: up to 0.8% weekly cashback
Advancement to a higher VIP tier depends on the user's activity and participation on the platform.
Gaming Policy and Fair Play
buby88 is committed to ensuring a fair and transparent environment across all games. Our games are operated by trusted game providers and built using random number generator (RNG) technology.
5.1 Permitted Gaming Activity
- Playing games for personal entertainment is permitted.
- Interfering with game software or using any automation tools is strictly prohibited.
- Colluding with other players to cheat is prohibited.
- Any attempt to influence game outcomes is prohibited.
5.2 Betting Limits
Each game has its own minimum and maximum betting limits, which are displayed when the game loads. buby88 reserves the right to change betting limits at its own discretion.
5.3 Technical Faults
If a game session is interrupted due to a server outage, loss of internet connection, or a fault in the game software, buby88 reserves the right to void the result of that round and return the wagered amount. Any winnings arising from a technical fault are not valid.
Prohibited Activity and Abuse
The following activities are strictly prohibited on the buby88 platform in order to protect its integrity. Violating these rules will result in permanent account closure and all balances may be forfeited.
6.1 Money Laundering
buby88 takes a firm stance against money laundering. All deposited funds must come from legitimate sources. If suspicious financial activity is detected, the relevant authorities may be notified.
6.2 Fraud and Manipulation
- Bonus abuse (claiming bonuses using multiple accounts or false information).
- Attempting to recover funds by initiating chargebacks or payment disputes.
- Interfering with the platform using hacking, viruses, or malicious software.
- Attempting to gain unauthorised access to another user's account.
6.3 Abusive Behaviour
Threatening, harassing, or using abusive language towards other players or buby88 staff may result in immediate account closure.
Responsible Gaming and Self-Exclusion Policy
buby88 places the highest priority on responsible gaming. We believe gaming is a form of entertainment and it should never become a source of financial or personal difficulties.
7.1 Self-Exclusion
If you feel that gaming is having a negative impact on your life, you can contact our support team to request a temporary or permanent closure of your account. During the self-exclusion period, no bonus offers or promotional communications will be sent to you.
7.2 Setting Deposit Limits
Users can set their own daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately, but requests to increase a limit may take some time to process.
7.3 Minor Protection
No one under the age of 21 may use buby88. If evidence is found that a minor has been using the platform, the account will be closed immediately and all transactions will be cancelled.
For full information on responsible gaming, please visit our Responsible Gaming page.
Privacy and Data Protection
buby88 places the highest importance on protecting your personal information. All data is stored and transmitted via SSL encryption.
8.1 Data Collection
Your name, address, email, phone number, and payment details are collected during registration and transactions. This information is used solely for providing services, verifying identity, and meeting legal obligations.
8.2 Sharing Data with Third Parties
Your personal information is not sold or transferred to any third party except where required by law or government directive. For our full privacy policy, please visit our Privacy Policy page.
8.3 Cookie Usage
Cookies are used to improve site functionality and personalise the user experience. By continuing to use the platform, you are giving your consent to the cookie policy.
Account Suspension and Disciplinary Action
buby88 reserves the right to temporarily or permanently close any account without prior notice in the following circumstances:
- Violation of any provision of these terms and conditions.
- Providing false or incomplete registration information.
- Evidence of suspicious financial activity or fraud.
- Operating multiple accounts.
- Account belonging to an underage user.
- Order from a court or regulatory authority.
9.1 Appeal Process
To appeal an account closure decision, email [email protected] or contact us through our 24/7 live chat service. We will review your case thoroughly.
Limitation of Liability & Dispute Resolution
10.1 Limitation of Liability
buby88 will not be liable for any loss or damages in the following circumstances:
- Loss of a game session due to internet disconnection.
- Delays or errors in third-party payment systems.
- Natural disasters, cyberattacks, or other unforeseen events.
- Issues with the user's own device or network.
- Unauthorized access to an account by a third party.
10.2 Dispute Resolution
For any dispute or complaint, please first try to contact our support team directly. We aim to provide an initial response to all complaints within 48 hours. Disputes that cannot be resolved through mutual agreement will be settled in accordance with the laws of Bangladesh.
10.3 Applicable Law
These terms and conditions are governed by the laws of Bangladesh. The competent courts of Bangladesh shall have jurisdiction over any legal disputes.
Miscellaneous Provisions
11.1 Entire Agreement
These terms and conditions, the privacy policy, and other related documents together constitute the entire agreement between the user and buby88. All prior oral or written understandings are replaced by this agreement.
11.2 Severability
If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions will remain fully in effect.
11.3 Waiver
If buby88 does not exercise any right under these terms and conditions in a particular situation, that shall not be considered a permanent waiver of that right.
11.4 Contact & Notices
For any questions or complaints regarding these terms and conditions, please contact us:
- Live Chat: 24/7 support in Bengali
- Email: [email protected]