buby88 Privacy Policy
Your personal information is completely safe with us. Learn in detail here how buby88 collects, uses, and keeps your information secure.
buby88, as a trusted online gaming platform in Bangladesh, places the highest importance on your privacy. This Privacy Policy ("Policy") describes how we collect, process, use, and keep secure your personal information while you use our website buby88.cam and related services.
By creating an account at buby88 or using our services, you are agreeing to the terms of this Privacy Policy. If you do not agree with this Policy, please refrain from using our services. We reserve the right to modify this Policy as needed, and you will be notified in a timely manner of any significant changes.
This Policy has been prepared with particular attention to users in Bangladesh. We use modern SSL encryption and the highest security technology to ensure the safety and privacy of your information.
1 Information We Collect
buby88 collects the following types of information to provide you with the best gaming experience and to ensure the quality of our services:
1.1 Registration and Identity Information
- Full name and date of birth (for age verification — for those aged 21 or above only)
- Email address and mobile number
- Residential address
- National ID or passport number (when identity verification is required)
- Username and password you create
1.2 Financial and Transaction Information
- bKash, Nagad, Rocket, Upay mobile banking account numbers
- Deposit and withdrawal history and amounts
- Transaction dates and times (according to Bangladesh Standard Time)
- Bonus and promotion usage information
1.3 Gaming Activity Information
- Play history, betting information, and win/loss records
- Preferred games and gaming patterns
- VIP level information and loyalty points
- Session duration and frequency
1.4 Technical Information
- IP address and device type
- Browser type and operating system
- Information obtained from cookies and similar tracking technologies
- Your navigation and usage patterns on our site
2 How We Collect Information
buby88 collects your information in the following ways:
- Direct Collection: Information you voluntarily provide when you create an account on our platform, log in, or contact us.
- Automatic Collection: Technical information automatically collected while you use our services, such as cookies and log files.
- From Third Parties: Information received from identity verification services or payment processing partners.
- Customer Service Contact: Information you share through our 24/7 live chat or by email.
3 Purpose of Using Information
We use collected information only for lawful and legitimate purposes. The main purposes for which we use information are described below:
3.1 Service Delivery and Operation
- Creating and managing your account
- Processing deposit and withdrawal transactions
- Managing bonus and promotional offers, such as our 200% first-deposit bonus
- Managing the VIP program and cashback rewards
- Ensuring and improving the quality of gaming services
3.2 Security and Compliance
- Preventing fraud, money laundering, and other illegal activities
- Ensuring age verification (for 21+)
- Protecting the security of your account
- Monitoring gaming patterns to ensure responsible gaming
3.3 Communication and Support
- Responding to your requests and questions
- Sending important service-related updates
- Informing you of relevant promotions based on your preferences (subject to your consent)
4 Data Protection Measures
buby88 takes industry-standard technical and organisational measures to ensure the security of your personal information:
- SSL Encryption: All data transfers on our website are secured through SSL (Secure Socket Layer) encryption.
- Data Encryption: Stored sensitive information is kept secure using strong encryption algorithms.
- Access Control: Only authorised staff can access your information, and they are required to comply with strict confidentiality policies.
- Security Audits: We regularly review and update our security measures.
- Firewall and Intrusion Detection: Modern firewall systems are used to prevent unauthorised access.
Although we ensure the highest security measures, no internet-based service is completely free from risk. You are also requested to keep your login details private and not share them with others.
5 Data Sharing Policy
buby88 never sells or rents your personal information to third parties. We may share information in the following limited circumstances:
5.1 Service Providers
With trusted third parties for the operation of our services, such as payment processing organisations (bKash, Nagad, Rocket, Upay), identity verification services, and game providers. All such partners are obligated to comply with our privacy standards.
5.2 Legal Obligations
Information may be provided to fulfil court orders, lawful requests from law enforcement agencies, or applicable legal obligations.
5.3 Fraud Prevention
Information may be shared with relevant authorities as necessary to detect and prevent fraud, money laundering, or other illegal activities.
5.4 Business Transfers
In the event of any merger, acquisition, or asset sale, your information may be transferred to the new owner, though the terms of this Policy will remain in effect.
6 Cookies Policy
buby88 uses cookies to improve your browsing experience and to ensure the functionality of our services.
6.1 Types of Cookies We Use
- Essential Cookies: Essential for the basic functionality of our website, such as maintaining login sessions.
- Functionality Cookies: To remember your preferences and settings, such as language selection.
- Analytics Cookies: To monitor usage of our site and to improve services.
- Security Cookies: To ensure the security of your account.
You can control cookies by changing your browser settings. However, disabling certain cookies may mean that some features of our services do not work correctly.
7 Data Retention Period
buby88 retains your information only for as long as necessary. Generally:
- Account information is kept for the duration that your account remains active.
- Transaction and financial information is generally kept for five years from the date of the last transaction — this is to comply with applicable financial regulations.
- Security and anti-fraud logs are kept for as long as necessary.
- Even after your account is closed, some information may be retained for a specified period due to legal obligations.
At the end of the retention period, your information will be securely deleted or anonymised.
8 Your Privacy Rights
buby88 respects your privacy rights. You have the following rights:
- Right of Access: You have the right to know what information we hold about you.
- Right of Rectification: You can request correction of any inaccuracies in your personal information.
- Right of Erasure: In certain circumstances you can request deletion of your information, provided this does not conflict with legal obligations.
- Right to Restrict Processing: In certain circumstances you can request that the processing of your information be restricted.
- Right to Portability: You can request your information in a structured, machine-readable format.
- Right to Object: You have the right to object to certain types of processing of your information.
- Right to Withdraw Consent: You can withdraw your consent at any time regarding marketing communications.
To exercise any of your rights, contact us via live chat or by email. We will endeavour to respond to your request within 30 working days.
9 Protection of Children and Minors
buby88's services are for persons aged 21 or above only. We do not intentionally collect any personal information from minors.
If we become aware that a minor has used our services by concealing their age, we will immediately close that account and delete the related information. If parents or guardians suspect that their child is using our platform, please contact us.
10 Marketing Communications
Subject to your consent, we may send you promotions, bonus offers, and service-related updates. At any time you may:
- Turn off marketing communications from your account settings
- Click the "Unsubscribe" link at the bottom of any email
- Submit a request through our live chat
Even if you opt out of marketing communications, we will still be able to send you important information related to your account and transactions.
11 International Data Transfers
For the operation of our services, your information may sometimes be processed or stored on servers outside Bangladesh. In such cases we ensure that:
- All data transfers are completed securely using industry-standard encryption.
- Third parties receiving data maintain privacy standards consistent with this Policy.
- The protection of your information is maintained in accordance with the standards described in this Policy.
12 Changes to This Policy
buby88 may update this Privacy Policy from time to time. If any significant changes are made, we will:
- Publish the updated Policy on our website
- Update the "Last Updated" date at the top of the page
- We will notify you at your registered email about any important changes
If you continue to use our services after changes are made, you will be considered to have agreed to the updated policy. We therefore recommend reviewing this policy regularly.
13 Privacy Contact
If you have any questions or comments about this privacy policy, or wish to exercise your rights, please contact us. Our data protection team is always ready to help resolve any concerns you may have.
We generally try to respond to your email within 24 hours. For urgent matters, please use our 24/7 live chat service.